The Importance of Excellent Documentation Throughout the Sales and Production Process | Nick Brouillette

In this episode, Gary talks with Nick Brouillette, head of business development for CompanyCam.

Nick talks about the importance of excellent documentation for contractors. He explains how internally it helps keep teams organized and on the same page day to day. Nick also explains why this documentation is so important when communicating with homeowners during the sales process to help win more jobs, but also how excellent documentation will improve communication throughout the production process, improving quality and customer satisfaction.

Every contractor can benefit from learning how to do a better job with documentation from delivering a demo all the way through completing a project and delivering a world-class customer experience.