In this episode, CCN Director of Member & Partner Experience Drew Barto is joined by Structurely Co-Founder & Chief Innovation Officer Nate Joens.
This is Nate’s second time on the program. Nate shares whether AI can be used to build a call center for a company of your size, when the time is right to begin building a call center, the best balance between human call center reps and AI reps, how your call center should be handling aggregator or new form leads and old or rehashed leads, and much more.
This episode is ideal for contractors that are ready to grow their call centers, but don’t know the best approach for where they are right now. Get answers by listening to this episode of the Contractors Toolbox Podcast!
